Renting

Emergency Trades

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New South Wales
Sydney
Electrical | Staywired Electrical 0415 755 464 / 1300 643 815
Plumbing | WaterSmart Australia 1300 878 373
Locksmith | Bensons Locksmiths 02 9516 4688

Northern Sydney
Electrical | Staywired Electrical 0415 755 464 / 1300 643 815
Plumbing | Raks Quality Plumbing 0431 181 967
Locksmith | Northern Suburbs Locksmiths 02 9418 1857

Western Sydney
Electrical | Staywired Electrical 0415 755 464 / 1300 643 815
Plumbing | LPZ Plumbing and Roofing 1300 725 905

Greater Western Sydney
Electrical | Staywired Electrical 0415 755 464 / 1300 643 815
Plumbing | Aspire Plumbing and Gas 0404 098 707

Maitland
Electrical | RJ Electrical 02 4932 1277
Plumbing | O'Brien Plumbing and Roofing 4932 2555

Queensland
Caboolture
Electrical | Quality Electrical 1300 478 254
Plumbing | Simpsons Plumbing 07 3888 1199

Boyne Island
Electrical | Bush 2 Beach Electrical 07 4973 3148
Plumbing | SE Plumbing 07 4976 9849

If an urgent repair occurs outside of business hours, you may call in a local tradesperson to attend to the repair however, you must be able to show that:
- the problem was not your fault
- you made a ‘reasonable’ attempt to contact your property manager or the office.
- you gave the landlord/agent a ‘reasonable’ chance to do the repairs
- the repairs were carried out by a repair person named in your tenancy agreement (if possible) or by a licensed or qualified tradesperson.
- you must give the landlord/agent written notice about the repairs, costs and copies of receipts.

Urgent repairs means any work needed to repair any of the following:​​

- a failure or breakdown of the gas, electricity or water supply
- a failure or breakdown of any essential service for hot water, cooking, heating, cooling or laundering
- any fault or damage that makes the premises unsafe or insecure
- serious damage from a natural disaster.
Examples of damage include:
- a burst water pipe
- an appliance or fixture (such as a tap) that is not working or broken and is causing a substantial waste of water
- a blocked or broken toilet
- a serious roof leak
- a gas leak
- a dangerous electrical fault
- flooding or serious flood damage
- serious storm or fire damage
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